Our annual mediation skills training program is an interactive course designed to give the participant a basic knowledge of the mediation process through presentation, role play, and large group discussions. Our training provides you with the conflict resolution tools you need to become a certified volunteer mediator under California’s Dispute Resolution Programs Act. Learn about active listening, the conflict cycle, and tools mediators use to help disputing parties diffuse emotions and reach common ground.
Our training is excellent for business persons, educators, students, human resources professionals, health care professionals, or anyone interested in improving communication skills and managing conflict. MCLE credit is available for attorneys.
For more details, call (209) 474-8794.